Spend less time managing tedious approvals, answer customer inquiries faster, and get consumer insights that let you run your business with confidence.
Spend less time on manual tasks and more time refining your marketing strategy on social media and beyond.
Address customer questions more efficiently to improve your contact resolution rates as well as the experience of your customer service teams.
Make it easy for employees to share your company’s content and stay informed about what’s happening within your business.
Get an instant overview of published and scheduled content across all your social networks in one calendar. Map out campaigns, fill content gaps, and speed up approval of projects across teams.
Get an instant analysis of millions of real-time conversations happening online. Find out what your customers are doing, feeling, and thinking when it comes to your business.
Make it easy for your employees to share your company’s posts on their own social networks and keep them informed about what’s happening within your organization.
Get customizable dashboards with easy-to-share summaries of how your organization is performing across social media—perfect for impressing the most stubborn results-oriented executive.
Technology is just one piece of the puzzle. With Hootsuite, you’re not just getting the right tools—you’re getting access to always-on support and world-class social media marketing certifications to help your team master their craft.
With Hootsuite, you don’t just get software. You get a partner who truly understands the change management and effort necessary to strategically invest in social media.
Hong Kong Airlines needed a social media management solution to lift all of their customer touchpoints—everything from HR, to sales, to lead generation, to sales. Discover how Hootsuite helped them drive a 212% increase in positive brand sentiment and get 6 times faster at responding to customer service requests.